How to Submit Feedback
Using the Contact Page
To share feedback or feature requests:1
Go to the Contact Page
Navigate to the Contact page from the footer or main menu.
2
Enter Your Details
Provide your name and email address.
3
Describe Your Idea
Clearly explain your suggestion or feedback in the message field.
4
Submit
Click Send Message to submit your feedback.
Types of Feedback We Welcome
Feature Requests
Have an idea for a new feature? We’d love to hear it! When submitting a feature request, consider including:- What the feature would do — Describe the functionality
- Why it would be useful — How it would help you or others
- How you envision it working — Any specific ideas about implementation
Suggestions for Improvement
Think something could work better? Let us know:- Which part of BeatPass you’re referring to
- What could be improved
- Your idea for how to make it better
General Feedback
Share your overall experience:- What you like about BeatPass
- What frustrates you
- Your general impressions
Writing Effective Feedback
Good feedback helps us understand and prioritize improvements.Be Specific
Instead of:“The search could be better”Try:
“It would be helpful if the beat search could filter by key signature and tempo range, so I can find beats that match my vocal recordings.”
Explain the Problem
Help us understand:- What are you trying to accomplish?
- What’s preventing you from doing it easily?
- How does this affect your workflow?
Include Examples
If possible, provide:- Screenshots showing what you mean
- Specific scenarios where this would be useful
- How other platforms handle similar features (if relevant)
What Happens to Your Feedback
We Read Everything
Every piece of feedback is reviewed by our team. Even if we don’t respond individually to every suggestion, know that your input is valued and considered.Prioritization
When deciding what to build next, we consider:- User impact — How many users would benefit?
- Problem severity — How significant is the issue?
- Alignment with vision — Does it fit our product direction?
- Technical feasibility — Is it achievable with our resources?
Response Time
We typically respond to feedback submissions within 48-72 hours if we need clarification or have follow-up questions. Feature requests may not receive individual responses, but they’re added to our product consideration list.Common Feedback Topics
Mobile app features
Mobile app features
We’re always looking to improve the mobile experience. Share what features you’d like to see on mobile devices.
Producer tools
Producer tools
Suggestions for analytics, upload workflows, licensing options, and producer-specific features are especially valuable.
Discovery and search
Discovery and search
Ideas for how you find new music, explore beats, and discover producers help us improve the listening experience.
Social features
Social features
Feedback Guidelines
To keep feedback constructive:Do be specific and detailed
Do explain the problem you’re trying to solve
Do include relevant examples or screenshots
Do be respectful and constructive
How to Contact Us
You can submit feedback through:| Method | Details |
|---|---|
| [email protected] | |
| Contact Form | Available on our Contact page |