Why Use Two-Factor Authentication?
With 2FA enabled:- Extra protection — Even if someone knows your password, they can’t access your account without your phone
- Prevent unauthorized access — Protects against password theft and phishing
- Peace of mind — Know your account is secured with industry-standard protection
How It Works
- You enter your password as usual
- BeatPass asks for a verification code
- You open your authenticator app to get the code
- Enter the code to complete login
Setting Up 2FA
What You Need
- An on your smartphone:
- Google Authenticator (iOS/Android)
- Microsoft Authenticator (iOS/Android)
- Authy (iOS/Android)
- 1Password (iOS/Android/Desktop)
- Any TOTP-compatible app
Step-by-Step Setup
Go to Account Settings
Open the Account Settings page, then scroll to the Two factor authentication section.
Scan QR Code
Open your authenticator app and scan the QR code displayed on screen.If you can’t scan, you can manually enter the secret key shown below the QR code.
Enter Verification Code
Your authenticator app will show a code. Enter it in Code, then click Confirm.
Recovery Codes
are one-time use codes that let you access your account if you lose your phone or authenticator app.Saving Recovery Codes
When you enable 2FA, you’ll receive recovery codes. Store them safely:- Write them down and keep in a secure location
- Save in a password manager
- Store in an encrypted file
Using a Recovery Code
If you can’t access your authenticator app:- On the 2FA verification screen, look for “Use recovery code” option
- Enter one of your saved recovery codes
- You’ll be logged in and the used code will be invalidated
Logging In with 2FA
Once 2FA is enabled, logging in works like this:- Enter your email and password
- When prompted, open your authenticator app
- Enter the code shown
- Click Continue to complete login
Codes refresh every 30 seconds. If your code doesn’t work, wait for a new one and try again. Make sure your phone’s time is accurate.
Disabling 2FA
To turn off two-factor authentication:- Open the Account Settings page
- Scroll to the Two factor authentication section
- Click Disable
- Confirm your password when prompted
Managing Recovery Codes
Once 2FA is enabled, the account settings panel also lets you click Regenerate recovery codes. BeatPass asks for your password before replacing the old codes.Troubleshooting
My code isn't working
My code isn't working
- Make sure your phone’s time is set correctly (use automatic time)
- Wait for a new code to generate (they change every 30 seconds)
- Verify you’re entering the code for the correct account (check the label in your app)
I lost my phone
I lost my phone
Use one of your recovery codes to log in. Once logged in, disable 2FA, then set it up again with your new device.
I didn't save my recovery codes
I didn't save my recovery codes
If you can still log in:
- Go to 2FA settings
- Disable 2FA
- Re-enable it to get new recovery codes
- Save them this time!
Can I use 2FA on multiple devices?
Can I use 2FA on multiple devices?
Yes. When you scan the QR code during setup, you can scan it with multiple authenticator apps/devices. The same code will work from any of them.
Related Topics
Password
Manage your account password.
Active Sessions
See where your account is logged in.