Why Use Two-Factor Authentication?
With 2FA enabled:- Extra protection — Even if someone knows your password, they can’t access your account without your phone
- Prevent unauthorized access — Protects against password theft and phishing
- Peace of mind — Know your account is secured with industry-standard protection
How It Works
- You enter your password as usual
- BeatPass asks for a verification code
- You open your authenticator app to get the code
- Enter the code to complete login
Setting Up 2FA
What You Need
- An authenticator app on your smartphone:
- Google Authenticator (iOS/Android)
- Microsoft Authenticator (iOS/Android)
- Authy (iOS/Android)
- 1Password (iOS/Android/Desktop)
- Any TOTP-compatible app
Step-by-Step Setup
1
Go to Account Settings
Click your profile avatar → Edit Profile, then scroll to the Two factor authentication section.
2
Start Setup
Click Enable or Set Up Two-Factor Authentication.
3
Scan QR Code
Open your authenticator app and scan the QR code displayed on screen.If you can’t scan, you can manually enter the secret key shown below the QR code.
4
Enter Verification Code
Your authenticator app will show a 6-digit code. Enter this code to verify setup.
5
Save Recovery Codes
You’ll receive recovery codes. Save these in a safe place — they’re your backup if you lose your phone.
Recovery Codes
Recovery codes are one-time use codes that let you access your account if you lose your phone or authenticator app.Saving Recovery Codes
When you enable 2FA, you’ll receive recovery codes. Store them safely:- Write them down and keep in a secure location
- Save in a password manager
- Store in an encrypted file
Using a Recovery Code
If you can’t access your authenticator app:- On the 2FA verification screen, look for “Use recovery code” option
- Enter one of your saved recovery codes
- You’ll be logged in and the used code will be invalidated
Logging In with 2FA
Once 2FA is enabled, logging in works like this:- Enter your email and password
- When prompted, open your authenticator app
- Enter the 6-digit code shown
- Click Verify to complete login
Codes refresh every 30 seconds. If your code doesn’t work, wait for a new one and try again. Make sure your phone’s time is accurate.
Disabling 2FA
To turn off two-factor authentication:- Click your profile avatar → Edit Profile
- Scroll to the Two factor authentication section
- Click Disable
- Confirm with your password or a verification code
Troubleshooting
My code isn't working
My code isn't working
- Make sure your phone’s time is set correctly (use automatic time)
- Wait for a new code to generate (they change every 30 seconds)
- Verify you’re entering the code for the correct account (check the label in your app)
I lost my phone
I lost my phone
Use one of your recovery codes to log in. Once logged in, disable 2FA, then set it up again with your new device.
I didn't save my recovery codes
I didn't save my recovery codes
If you can still log in:
- Go to 2FA settings
- Disable 2FA
- Re-enable it to get new recovery codes
- Save them this time!
Can I use 2FA on multiple devices?
Can I use 2FA on multiple devices?
Yes. When you scan the QR code during setup, you can scan it with multiple authenticator apps/devices. The same code will work from any of them.