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If you cannot sign in with your password, BeatPass can email you a reset link. This same flow can also help you create a password if you originally signed up with Google and never made one.

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How to Reset Your Password

1

Go to Login Page

Open the BeatPass sign-in page at https://open.beatpass.ca/login.
2

Click Forgot password?

Select Forgot password? below the Password field.
3

Enter Your Email

Enter your Email address.
4

Check Your Email

Look for a password reset email from BeatPass. It may take a few minutes to arrive.
5

Click the Reset Link

Open the email and follow the reset link. The current reset link expires after 60 minutes.
6

Create New Password

On the reset screen, enter Email address, New password, and Confirm password, then click Reset password.
7

Log In

Use your new password to log in to your account.

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Email Not Arriving?

If you don’t receive the password reset email:

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Check These First

  • Spam/Junk folder — The email may have been filtered
  • Correct email — Make sure you entered the email linked to your account
  • Wait a few minutes — Delivery can take up to 10 minutes

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Still Nothing?

  • Try requesting a new reset email
  • Check if you have email filters blocking BeatPass emails
  • Make sure your mailbox isn’t full
The reset email comes from BeatPass. Check all inbox folders, including spam or junk.
Password reset links expire after a limited time for security. If your link has expired:
  1. Go back to the login page
  2. Request a new password reset
  3. Use the new link promptly
Each reset link can only be used once. If you’ve already reset your password with a link, you’ll need to request a new one if you need to reset again. If the link doesn’t work:
  • Make sure you copied the entire link if you pasted it
  • Try clicking the link directly from the email
  • Request a fresh reset link

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New Password Requirements

When creating your new password:
RequirementDetails
Minimum length5 characters
ConfirmationMust be entered twice
Choose a strong password that’s different from your previous one and not used on other websites.

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What If I Don’t Have Access to My Email?

If you no longer have access to the email address on your account:
  1. Try to recover your email first — Check with your email provider about account recovery options
  2. Contact support — If you can’t access your email, you may need to verify your identity through other means
Without access to your account email, password recovery becomes much more difficult.

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Alternative Login Options

If you connected Google before losing your password:
  • Google login — Click Continue with Google on the sign-in page
If you still do not know your current password after signing in, use the email reset flow to create a new one.

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Common Questions

Yes. The password reset process works the same on mobile browsers.
Existing sessions may remain active. After resetting, use Active Sessions to log out other devices if needed.
Use the same forgot-password flow. BeatPass can send you a link to reset or create your password by email.

Changing Password

Update your password when logged in.

Social Login

Use social accounts to access BeatPass.
Last modified on February 28, 2026