Viewing Your Invoices
To access your invoice history:- Click your profile avatar in the top navigation bar
- Select Billing from the menu
- Scroll down to the Payment history section
- Browse your payment history
Types of Invoices
BeatPass tracks two types of payments in your invoice history:Subscription Invoices
For recurring subscription payments:| Information | Description |
|---|---|
| Plan name | The subscription plan you paid for |
| Amount | The charge amount |
| Date | When the payment was processed |
| Status | Whether the payment was successful |
Track Purchase Invoices
For individual beat/track purchases:| Information | Description |
|---|---|
| Track name | The beat or track you purchased |
| Amount | Total paid (including platform fee) |
| Purchase date | When you bought it |
| License type | The type of license purchased |
Invoice Details
Each invoice shows:- Invoice ID — Unique identifier for the transaction
- Date — When the payment occurred
- Amount — Total charged
- Currency — Currency used for payment
- Payment status — Paid, pending, or failed
Viewing a Specific Invoice
To see full details of any invoice:- Go to the Payment history section on your billing page
- Find the invoice you want to view
- Click the open icon (external link icon) next to the invoice
- The full invoice opens in a new tab
Downloading Invoices
To download an invoice for your records:- Open the specific invoice
- Look for a Download or Print option
- Save the invoice as a PDF
Invoice Retention
Your invoice history is available in your account settings. Past invoices remain accessible as long as your account exists.Understanding Invoice Amounts
For Subscriptions
The invoice amount matches your plan price for the billing period.For Beat Purchases
The total includes:- Track price — Set by the producer
- Platform fee — 15% added to the price
Failed Payments
If a payment failed:- The invoice shows “Failed” or “Unpaid” status
- Your subscription may not renew until resolved
- Update your payment method and try again
Troubleshooting
I can't find an invoice
I can't find an invoice
Check that you’re logged into the correct account. Invoices are only visible to the account that made the payment. If you recently made a purchase, it may take a few moments to appear.
The amount doesn't match what I expected
The amount doesn't match what I expected
For subscriptions, the amount matches your plan price. For purchases, remember the 15% platform fee is added to the track price. Review the invoice details for a breakdown.
I need an invoice for tax purposes
I need an invoice for tax purposes
You can download any invoice from your billing history. The downloaded invoice includes all necessary details for accounting purposes.
Can I get a refund for an invoice?
Can I get a refund for an invoice?
Refund policies vary. Contact support if you believe you’re entitled to a refund. See our refund policy for more details.