Viewing Your Invoices
To access your invoice history:- Click your profile avatar in the top navigation bar
- Select Billing from the menu
- Scroll down to the Payment history section
- Browse your payment history
Types of Invoices
BeatPass tracks two types of payments in your invoice history:Subscription Invoices
For recurring subscription payments:| Information | Description |
|---|---|
| Plan name | The subscription plan you paid for |
| Amount | The amount shown on the payment-history entry for that invoice |
| Date | When the payment was processed |
| Status | Whether the payment was successful |
Track Purchase Invoices
For individual beat/track purchases:| Information | Description |
|---|---|
| Track name | The beat or track you purchased |
| Amount | Total paid (including platform fee) |
| Purchase date | When you bought it |
| License type | The type of license purchased |
Invoice Details
The payment history list currently shows:- Date — When the payment occurred
- Amount — The amount shown on that payment-history entry
- Description — What the charge was for
- Payment status — Paid or Unpaid
Viewing a Specific Invoice
When the open-in-new icon appears next to an invoice:- Go to the Payment history section on your billing page
- Click the open icon
- The invoice opens in a new tab
Downloading Invoices
After you open an invoice in a new tab, use your browser’s print or save tools if you need a copy for your records.Invoice Retention
Your payment history remains on the Billing page for the account that made the payment.Understanding Invoice Amounts
For Subscriptions
When you open a subscription invoice, BeatPass can show separate line items for your plan and the platform fee (12% + $3.00 flat).
For Beat Purchases
When you open a track-purchase invoice, BeatPass can show:- Track price — Set by the producer
- Platform fee —
12% + $3.00 flatadded to the price
Failed Payments
If a payment failed:- The list shows Unpaid
- Your subscription may not renew until resolved
- Update your payment method and try again
Troubleshooting
I can't find an invoice
I can't find an invoice
Check that you’re logged into the correct account. Invoices are only visible to the account that made the payment. If you recently made a purchase, it may take a few moments to appear.
The amount doesn't match what I expected
The amount doesn't match what I expected
For subscriptions, remember the total charge includes the platform fee on top of the plan price. For exclusive purchases, the final amount includes the track price plus the platform fee shown during checkout.
I need an invoice for tax purposes
I need an invoice for tax purposes
Open the invoice in a new tab when the open icon is available, then save or print it from your browser.
Can I get a refund for an invoice?
Can I get a refund for an invoice?
Refund policies vary. Contact support if you believe you’re entitled to a refund. See the refund policy for more details.
Related Topics
Subscription Overview
View your current subscription status.
Platform Fee
Understand how the platform fee works.