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Cancelling your subscription stops the next renewal while keeping the current paid period active until its end date.

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How to Cancel

1

Open Billing Page

Click your profile avatar in the top navigation bar, then select Billing from the menu.
2

Click Cancel Plan

In the Current plan section, click the Cancel plan button.
3

Review What Happens

The cancellation page shows your Access until date and confirms there is No immediate charge or refund.
4

Confirm Cancellation

Click Cancel plan to complete the cancellation.

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What Happens When You Cancel

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Grace Period

After cancelling, you enter a “grace period”:
StatusWhat It Means
Subscription cancelledNo future charges will occur
Access continuesYou keep all features until the period ends
Grace period endsOn your original renewal date
After grace periodYou lose access to paid features
You’re not charged when you cancel—you’ve already paid for your current period. You simply won’t be charged again at renewal.

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What Billing Looks Like After Cancellation

After you cancel, the Current plan card changes to:
  • Subscription Cancelled
  • Access ends date
  • Renew plan

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Resuming After Cancellation

Changed your mind? During the grace period, you can resume your subscription:
  • No payment required immediately
  • Your subscription continues as before
  • Next charge at your original renewal date
See Resuming Subscription for details.
If you’re unsure about cancelling, remember you can resume during the grace period. You only permanently lose the subscription after the period ends.

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Alternatives to Cancelling

Before cancelling, consider:

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Downgrading Instead

If cost is the concern, you could downgrade to a cheaper plan instead of cancelling entirely.

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Troubleshooting

Check the charge date versus your cancellation date. If you cancelled after the billing date, the charge may have already processed. Contact support if you believe there’s an error.
Click your profile avatar → Billing. The Cancel plan button appears in the Current plan section. If you don’t see it, make sure you’re logged into the correct account and have an active subscription.
Yes. Before the end date shown on Billing, click Renew plan and then Confirm Renewal.

Resuming Subscription

Reactivate a cancelled subscription.

Downgrading Plan

Switch to a lower-cost plan instead.
Last modified on February 28, 2026