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Cancelling your subscription stops future billing while letting you keep access to your plan’s features until the end of your current billing period.

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How to Cancel

1

Open Billing Page

Click your profile avatar in the top navigation bar, then select Billing from the menu.
2

Click Cancel Plan

In the Current plan section, click the Cancel plan button.
3

Review What Happens

You’ll see information about when your access will end and what changes will occur.
4

Confirm Cancellation

Click Confirm to complete the cancellation.

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What Happens When You Cancel

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Grace Period

After cancelling, you enter a “grace period”:
StatusWhat It Means
Subscription cancelledNo future charges will occur
Access continuesYou keep all features until the period ends
Grace period endsOn your original renewal date
After grace periodYou lose access to paid features

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Example

If you cancel on March 15th and your renewal was March 30th:
  • March 15-30: Grace period (full access)
  • March 30 onwards: Free tier only
You’re not charged when you cancel—you’ve already paid for your current period. You simply won’t be charged again at renewal.

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What You Keep vs. What You Lose

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During Grace Period

You keep:
  • All current plan features
  • Access to your content
  • Your account and profile
  • Everything until the period ends

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After Grace Period

You lose:
  • Premium features tied to your plan
  • Additional storage space (may need to reduce content)
  • Extra beat request tokens
  • Other paid benefits
You keep:
  • Your BeatPass account
  • Basic/free tier access
  • Your profile and followers
  • Ability to resubscribe anytime

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Can I Get a Refund?

Cancellation doesn’t provide a refund for the current billing period. You’ve already paid for this period, and you retain access through its end. If you believe you should receive a refund due to special circumstances, contact support for assistance.

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Resuming After Cancellation

Changed your mind? During the grace period, you can resume your subscription:
  • No payment required immediately
  • Your subscription continues as before
  • Next charge at your original renewal date
See Resuming Subscription for details.
If you’re unsure about cancelling, remember you can resume during the grace period. You only permanently lose the subscription after the period ends.

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Alternatives to Cancelling

Before cancelling, consider:

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Downgrading Instead

If cost is the concern, you could downgrade to a cheaper plan instead of cancelling entirely.

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Taking a Break

Your account remains active even without a subscription. You can:
  • Keep your free-tier access
  • Return and resubscribe later
  • Your content and followers are preserved

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Troubleshooting

Check the charge date versus your cancellation date. If you cancelled after the billing date, the charge may have already processed. Contact support if you believe there’s an error.
Click your profile avatar → Billing. The Cancel plan button appears in the Current plan section. If you don’t see it, make sure you’re logged into the correct account and have an active subscription.
Your content isn’t deleted when you cancel. However, if your new storage limit is lower than what you’re using, you may need to remove some content.

Resuming Subscription

Reactivate a cancelled subscription.

Downgrading Plan

Switch to a lower-cost plan instead.