What Is the Grace Period?
The grace period is the time between when you cancel and when your current billing cycle ends:| Situation | Grace Period |
|---|---|
| Monthly plan | From cancellation until your monthly renewal date |
How to Resume
1
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
2
Find the Renew Option
If you’re in the grace period, you’ll see a Renew plan button in your cancelled subscription card.
3
Confirm
Click Renew plan to confirm. Your subscription is immediately reactivated.
What Happens When You Resume
Immediate Effects
- Subscription reactivated — Status changes back to active
- Features continue — No interruption in access
- Renewal restored — Your next billing date is set
Billing
- No immediate charge — You’ve already paid for the current period
- Next charge at renewal — Normal billing resumes at your scheduled renewal date
Example
You cancelled on March 10th with a renewal date of March 25th:- March 10-20: Grace period (you decide to resume)
- March 20: You resume your subscription
- March 25: Normal renewal and charge occurs
- Subscription continues as if you never cancelled
Requirements for Resuming
You can only resume if:- Within grace period — Your subscription hasn’t fully expired yet
- Same account — You’re logged into the account that had the subscription
When You Can’t Resume
Resuming is not available if:- Your grace period has ended
- Your subscription was deleted (rather than just cancelled)
- There are issues with your payment method
Differences: Resume vs. New Subscription
| Aspect | Resuming | New Subscription |
|---|---|---|
| Availability | Grace period only | Anytime |
| Immediate charge | No | Yes |
| Billing date | Stays the same | Resets to today |
| Pricing | Original price | Current prices |
| Process | One click | Full checkout |
Troubleshooting
I don't see a resume option
I don't see a resume option
The resume option only appears during the grace period. If your period has ended, the subscription has fully expired and you’ll need to subscribe again.
I resumed but my features aren't back
I resumed but my features aren't back
Try refreshing the page or logging out and back in. Features should restore immediately after resuming.
Will I be charged when I resume?
Will I be charged when I resume?
No. You’ve already paid for your current billing period. The next charge happens at your scheduled renewal date, which remains unchanged.