How to Resume
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
What Happens When You Resume
Immediate Effects
- Subscription reactivated — Status changes back to active
- Features continue — No interruption in access
- Renewal restored — The pending cancellation is removed
Billing
- No immediate charge — You’ve already paid for the current period
- Next charge at renewal — Normal billing resumes on the same schedule
Requirements for Resuming
You can only resume if:- Before the access end date — Your subscription hasn’t fully expired yet
- Same account — You’re logged into the account that had the subscription
When You Can’t Resume
Resuming is not available if:- Your grace period has ended
- Your subscription was deleted (rather than just cancelled)
- There are issues with your payment method
Troubleshooting
I don't see a resume option
I don't see a resume option
The Renew plan button only appears before the access end date. If that date has passed, use View Plans to start a new paid subscription.
I resumed but my features aren't back
I resumed but my features aren't back
Try refreshing the page or logging out and back in. Features should restore immediately after resuming.
Will I be charged when I resume?
Will I be charged when I resume?
No. You’ve already paid for your current billing period. The next charge happens at your scheduled renewal date, which remains unchanged.
Related Topics
Cancelling Subscription
Learn about the cancellation process.
Subscription Overview
View your current subscription status.