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Upgrading your subscription gives you access to additional features and benefits. When you upgrade, the change can take effect immediately, and you’re only charged the prorated difference.

How to Upgrade

1

Open Billing Page

Click your profile avatar in the top navigation bar, then select Billing from the menu.
2

Click Change Plan

In the Current plan section, click the Change plan button.
3

Select Your New Plan

Browse available plans and select the one you want to upgrade to.
4

Review Pricing

Review the monthly price for your selected plan.
5

Confirm Upgrade

Review the details and confirm your upgrade.

What Happens When You Upgrade

Immediate Access

When you upgrade:
  • New features activate instantly — You can start using upgraded features right away
  • No waiting period — The upgrade takes effect as soon as payment is processed

How Billing Works

Upgrades use prorated billing:
ScenarioWhat Happens
UpgradingYou’re charged only the prorated price difference for remaining days in your current billing cycle

Example

If you’re 15 days into a 10/monthplanandupgradetoa10/month plan and upgrade to a 20/month plan:
  • You’ve used half your current period ($5 value)
  • You have $5 credit remaining
  • You pay 20(newplan)20 (new plan) - 5 (credit) = $15 for this cycle
  • Future months charge the full $20
Exact proration calculations depend on your specific billing dates and plan prices.

Requirements for Upgrading

Payment Method Required

To upgrade immediately, you must have a valid payment method on file:
  • A credit or debit card saved to your account
  • Or an active PayPal connection (if available)
If you don’t have a payment method, you’ll be prompted to add one before completing the upgrade.

Active Subscription

You can upgrade from:
  • An active paid subscription
  • A free plan
  • A cancelled subscription still in its grace period

Choosing the Right Plan

Before upgrading, consider:
  • Features you need — What specific features does the higher plan offer?
  • Beat request limits — Higher plans may include more beat request tokens
  • Storage space — Producers may need more space for uploads

Troubleshooting

Check that your payment method is valid and has sufficient funds. The card may have been declined due to:
  • Insufficient balance
  • Expired card
  • Card issuer security block
Try updating your payment method and attempting the upgrade again.
Try refreshing the page or logging out and back in. New features should appear immediately after a successful upgrade.
Upgrades are prorated based on the remaining time in your billing cycle. Review your invoice for a detailed breakdown of the charge.

Last modified on November 29, 2025