How to Upgrade
1
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
2
Click Change Plan
In the Current plan section, click the Change plan button.
3
Select Your New Plan
Browse available plans and select the one you want to upgrade to.
4
Review Pricing
Review the monthly price for your selected plan.
5
Confirm Upgrade
Review the details and confirm your upgrade.
What Happens When You Upgrade
Immediate Access
When you upgrade:- New features activate instantly — You can start using upgraded features right away
- No waiting period — The upgrade takes effect as soon as payment is processed
How Billing Works
Upgrades use prorated billing:| Scenario | What Happens |
|---|---|
| Upgrading | You’re charged only the prorated price difference for remaining days in your current billing cycle |
Example
If you’re 15 days into a 20/month plan:- You’ve used half your current period ($5 value)
- You have $5 credit remaining
- You pay 5 (credit) = $15 for this cycle
- Future months charge the full $20
Exact proration calculations depend on your specific billing dates and plan prices.
Requirements for Upgrading
Payment Method Required
To upgrade immediately, you must have a valid payment method on file:- A credit or debit card saved to your account
- Or an active PayPal connection (if available)
Active Subscription
You can upgrade from:- An active paid subscription
- A free plan
- A cancelled subscription still in its grace period
Choosing the Right Plan
Before upgrading, consider:- Features you need — What specific features does the higher plan offer?
- Beat request limits — Higher plans may include more beat request tokens
- Storage space — Producers may need more space for uploads
Troubleshooting
My upgrade failed
My upgrade failed
Check that your payment method is valid and has sufficient funds. The card may have been declined due to:
- Insufficient balance
- Expired card
- Card issuer security block
I don't see the features after upgrading
I don't see the features after upgrading
Try refreshing the page or logging out and back in. New features should appear immediately after a successful upgrade.
I was charged more than expected
I was charged more than expected
Upgrades are prorated based on the remaining time in your billing cycle. Review your invoice for a detailed breakdown of the charge.