How to Upgrade
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
Choose when it should apply
On the confirmation page, BeatPass may let you pick Apply immediately or Apply on renewal date.
What Happens When You Upgrade
If You Apply It Immediately
- The new plan starts right away
- BeatPass can charge only the difference for the rest of the current billing period
- Future renewals use the new plan price
If You Apply It On Renewal Date
- BeatPass keeps your current plan active until your renewal date
- The new plan takes over on that date
- No immediate upgrade charge is required
Requirements for Upgrading
If BeatPass does not have a usable payment method for an immediate charge, the confirmation page schedules the upgrade for your renewal date instead.Current Paid Plan Prices
| Plan | Monthly Price | Beat Request Limit |
|---|---|---|
| Classic | $29 CAD | 1 |
| Plus | $45 CAD | 3 |
| Pro | $59 CAD | 5 |
Troubleshooting
My upgrade failed
My upgrade failed
Check that your payment method is valid and has sufficient funds. The card may have been declined due to:
- Insufficient balance
- Expired card
- Card issuer security block
I don't see the features after upgrading
I don't see the features after upgrading
Try refreshing the page or logging out and back in. New features should appear immediately after a successful upgrade.
I was charged more than expected
I was charged more than expected
If you chose Apply immediately, BeatPass may charge the difference for the rest of the current billing period. Review the confirmation page and invoice for the breakdown.
I only see the renewal-date option
I only see the renewal-date option
That usually means BeatPass cannot complete an immediate charge right now, so the upgrade is being scheduled instead.
Related Topics
Downgrading Plan
Switch to a lower-cost plan.
Payment Methods
Manage your payment information.