Payment Method Topics
Supported Methods
See what payment options are available.
Adding a Payment Method
Add a new card or payment option.
Updating Payment Method
Change your current payment details.
Your Saved Payment Method
When you have a payment method on file, you’ll see:| Information | Description |
|---|---|
| Card brand | Visa, Mastercard, American Express, etc. |
| Last 4 digits | The final four numbers of your card |
| Expiration | Month and year the card expires |
For security, we never display your full card number. Only the last 4 digits are shown for identification.
Where to Manage Payment Methods
To view or update your payment method:- Go to Settings
- Select Subscription
- Find the Payment Method section
Payment Security
Your payment information is handled securely:- Not stored on our servers — Card details are managed by our payment processor (Stripe)
- Encrypted transmission — All payment data is encrypted
- PCI compliant — We follow industry security standards
When You Need a Payment Method
A payment method is required for:- Subscribing to a paid plan — To process recurring payments
- Upgrading your plan — To charge the price difference
- Purchasing beats — For one-time transactions
Without a Payment Method
If you don’t have a payment method saved:- You can use BeatPass with a free account
- You’ll be prompted to add one when subscribing
- Existing subscriptions may fail to renew
Troubleshooting
My payment failed
My payment failed
Common reasons include:
- Card expired
- Insufficient funds
- Card issuer declined the charge
I don't see my payment method
I don't see my payment method
If you subscribed via PayPal, your payment method is linked to your PayPal account rather than a card on file.