How to Update Your Payment Method
1
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
2
Find Payment Method Section
Scroll to the Payment method section, which shows your current card details (brand and last 4 digits).
3
Click Update
Click the Update link next to your current payment method.
4
Enter New Card Details
Fill in the new payment information:
- Card number
- Expiration date
- Security code (CVV/CVC)
5
Save Changes
Click Save to update your payment method.
When to Update Your Payment Method
Update your payment method when:- Card is expiring — Before the expiration date
- Card was replaced — New card number due to loss, theft, or upgrade
- Card was declined — After resolving issues with your bank
- Switching cards — You prefer to use a different card
What Happens When You Update
Immediate Effects
- Old card removed — Previous payment method is replaced
- New card saved — Your new card becomes the default
- No charge — Updating doesn’t trigger a charge
For Active Subscriptions
When you update your payment method:- All active subscriptions automatically use the new card
- Future renewals will charge the new payment method
- No action needed on individual subscriptions
If Your Card Was Declined
If a payment failed:- Check if the card has sufficient funds
- Contact your bank to authorize BeatPass charges
- Update to a new payment method
- If your subscription lapsed, you may need to resubscribe
Expiring Card Notifications
BeatPass may notify you when your card is about to expire:- Check your email for expiration warnings
- Update your card before the expiration date
- This prevents failed renewal payments
Updating PayPal
If you’re using PayPal:- Payment method changes are managed in your PayPal account
- Update your linked cards or bank accounts in PayPal
- Changes in PayPal automatically apply to your BeatPass payments
Troubleshooting
My new card isn't being accepted
My new card isn't being accepted
Double-check the card details. If everything is correct, your bank may be blocking the transaction. Try:
- Contacting your bank to authorize online transactions
- Using a different card
Will updating my card affect my subscription?
Will updating my card affect my subscription?
No. Your subscription continues as normal. The new card will simply be used for future charges.
I updated my card but was still charged on the old one
I updated my card but was still charged on the old one
If the charge processed before you updated, it would have used the old card. Future charges will use your new payment method.
Can I remove my payment method without adding a new one?
Can I remove my payment method without adding a new one?
If you have an active subscription, you need a valid payment method on file. You can cancel your subscription first if you want to remove the payment method.