How to Add a Payment Method
1
Open Billing Page
Click your profile avatar in the top navigation bar, then select Billing from the menu.
2
Find Payment Method Section
Scroll to the Payment method section.
3
Enter Card Details
Click to add or update, then fill in your card information:
- Card number
- Expiration date (MM/YY)
- Security code (CVV/CVC)
- Billing address (if required)
4
Save Payment Method
Click Save to store your payment method.
During Checkout
You can also add a payment method when subscribing or making a purchase:- Select your plan or item
- Proceed to checkout
- Enter your payment details
- Complete the transaction
What Information Is Needed
For Credit/Debit Cards
| Field | Description |
|---|---|
| Card number | The 16-digit number on your card |
| Expiration date | Month and year the card expires |
| CVV/CVC | 3-4 digit security code on the back (or front for Amex) |
| Billing address | May be required to verify the card |
For PayPal
If using PayPal:- Click Pay with PayPal
- Log into your PayPal account
- Authorize the connection
Security During Entry
When you enter payment details:- Encrypted connection — Data is transmitted securely
- Stripe handles processing — Card details go directly to Stripe, not our servers
- We only store minimal info — Just card brand, last 4 digits, and expiration
Your full card number is never stored on BeatPass. It’s securely handled by Stripe, our payment processor.
After Adding a Payment Method
Once added, you’ll see:- Card brand — e.g., Visa, Mastercard
- Last 4 digits — For identification
- Expiration date — When the card expires
If Your Card Is Declined
Common reasons a card might be declined when adding:| Issue | Solution |
|---|---|
| Invalid details | Double-check the card number, expiration, and CVV |
| Card not supported | Try a different card |
| Fraud protection | Contact your bank to authorize the transaction |
| Insufficient funds | Ensure the card has available balance |
Troubleshooting
I'm getting an error when adding my card
I'm getting an error when adding my card
Verify all details are correct. If the card is valid, your bank may be blocking the transaction. Try another card or contact your bank.
Can I add multiple cards?
Can I add multiple cards?
Currently, one payment method is stored as your default. When you add a new one, it replaces the previous payment method.
Is my card information safe?
Is my card information safe?
Yes. Card details are processed by Stripe, a PCI-compliant payment processor. Your full card number is never stored on our servers.